This presentation will define and review the impact of disruptive behavior occurring within and between disciplines, review relevant standards from The Joint Commission, and discuss Code of Conduct expectations.
Original webcast date: April 6, 2011
Approved for 1.0 CRCE Hour
**Please note that all programs require the participant to view the entire program prior to taking the final quiz and obtaining a course certificate.**
- Describe disruptive behavior and how it is a threat to patient safety
- Explain the impact of disruptive behavior
- Describe The Joint Commission recommendations regarding disruptive behavior
- Describe common errors in managing disruptive behavior