2018 Dealing with Difficult People
This presentation will identify common disciplinary issues and provide strategies for effectively addressing the problems created by them.
Original webcast date: September 14, 2011
Approved for 1.0 CRCE Hour
**Please note that all programs require the participant to view the entire program prior to taking the final quiz and obtaining a course certificate.**
Seminar Date:
January 01, 2018
Expiration Date:
October 01, 2018 12:00 AM
- Identify common traits of individuals who often present challenges
- Describe action steps required to address the behavior of difficult people
- Explain the benefit of working to resolve issues with difficult people versus automatically terminating them
- Recognize actions that are generally ineffective in changing employees behavior
Continuing Respiratory Care Education: 1.00
This seminar is no longer available for purchase.